White Collar Tutors – Refund Policy

1. Introduction
At White Collar Tutors, we are committed to delivering quality education and a rewarding learning experience. This Refund Policy explains the conditions under which refunds may be issued. By enrolling in our programs, you acknowledge and agree to these terms.

2. General Refund Conditions

• Non-Refundable Fees: Registration fees and administrative charges are non-refundable.
• Course Fees: Refunds on course fees will only be issued under the specific conditions outlined below.

3. Refund Eligibility

• Before Course Start:
  • Full Refund: If a student cancels their enrollment at least 7 days prior to the scheduled course start date, a full refund of the course fee will be provided (excluding non-refundable fees).
  • Partial Refund: If a student withdraws less than 7 days before the course starts, 50% of the course fee will be refunded.
• After Course Start:
  • No Refund: Once the course has begun, refunds will not be issued for any reason, including dissatisfaction, schedule changes, or technical issues on the student’s end.

4. Special Circumstances

• Medical Emergencies: In the event of a documented medical emergency preventing continued attendance, a partial refund may be considered. The refund amount will be determined based on the number of completed sessions and is subject to approval.
• Instructor Unavailability: If White Collar Tutors is unable to provide scheduled classes due to instructor unavailability, students will be given the option to reschedule, switch to a different course, or receive a prorated refund for the missed sessions.

5. Refund Process

• Request Submission: All refund requests must be submitted in writing to admin@whitecollartutors.com or via WhatsApp. Please include the student’s full name, course details, and reason for the request.
• Processing Time: Refunds will be processed within 14 business days of the approved request and returned through the original payment method.

Confirmation: You will receive a confirmation email once your refund has been processed.

6. Non-Refundable Situations

• Missed Classes: Refunds will not be given for unattended classes, regardless of prior notice.
• Technical Issues: White Collar Tutors is not responsible for issues related to internet connectivity, software, or devices on the student’s end.

7. Policy Updates
White Collar Tutors reserves the right to update or revise this policy at any time. Updates will be posted on our website and communicated to enrolled students.

8. Contact Information
For any questions or concerns regarding this Refund Policy, please reach out to us:

• Email: admin@whitecollartutors.com
• Phone/WhatsApp: +971-52-698-8043
• Website: www.whitecollartutors.com

Thank you for your understanding and cooperation. We are committed to providing a valuable and enriching learning experience at White Collar Tutors.